Return Policy
Effective Date:
Service Satisfaction Guarantee
At Phelyluzphik, we are committed to providing high-quality garden furniture repair and maintenance services. Your satisfaction is important to us, and we stand behind our work.
Quality Assurance
We take pride in delivering professional services that meet or exceed your expectations. All work is performed by experienced professionals using appropriate techniques and quality materials.
Service Concerns
If you are not satisfied with the services we have provided, please contact us within 7 days of service completion. We will:
- Listen to your concerns and review the work performed
- Assess the situation and determine an appropriate resolution
- Work with you to address any legitimate service issues
- Make reasonable efforts to correct problems related to our workmanship
Service Limitations
Please understand that certain limitations apply:
- Some furniture may have pre-existing conditions or damage that cannot be fully repaired
- Natural materials like wood may have inherent variations and imperfections
- Weather and environmental factors can affect outdoor furniture even after professional care
- Normal wear and tear from regular use is not covered under our service guarantee
Cancellations
If you need to cancel a scheduled service appointment, please notify us at least 24 hours in advance. Cancellations made with less than 24 hours notice may be subject to a cancellation fee.
Payment and Refunds
Payment is typically due upon completion of services unless other arrangements have been made. In cases where we determine that our service did not meet reasonable quality standards due to our error, we may offer:
- Correction of the identified issue at no additional charge
- Partial refund based on the specific circumstances
- Alternative resolution appropriate to the situation
Contact Us
If you have concerns about our services or questions about this policy, please contact us:
Email: info@phelyluzphik.world
Phone: +18888533880
Address: 312 W Northwest Hwy Suite 116, Grapevine, TX 76051, United States
Policy Changes
We reserve the right to modify this Return Policy at any time. Any changes will be posted on this page with an updated effective date.